Frequently Asked Questions

Is the body wash suitable for sensitive skin?

Our body wash is formulated with coconut and sunflower-derived cleansing ingredients chosen for their gentle cleansing properties. As with any personal care product, we recommend reviewing the ingredient list before use.

Does LOZURET test on animals?

LOZURET does not test finished products on animals.

Where are your products made?

Our products are manufactured in the United States using carefully selected ingredients and production partners.

How long will shipping take?

Orders are typically processed within 1–3 business days. Once shipped, delivery times vary based on destination and carrier.

Do you offer free shipping?

Yes, shipping is complimentary in the continental US.

Do you ship internationally?

We currently ship within the United States. International availability may expand in the future.

What is your return policy?

Due to the nature of personal care products, opened items may not be eligible for return. If your order arrives damaged or incorrect, please contact us and we'll make it right.

How can I contact customer support?

For questions regarding orders, products, or general inquiries, please contact us at support@lozuret.com

Still have questions?

Our team is here to assist. Please contact us for product recommendations, order assistance, or any additional information about LOZURET.