Currently, LOZURET ships within the United States. We hope to expand to additional destinations in the future.

For hygiene and safety reasons, we do not accept returns or exchanges on opened products. If your order arrives damaged, defective, or incorrect, please contact us and we'll make it right.

Orders are typically processed within 1–2 business days. Once shipped, most orders arrive within 3–5 business days. You'll receive a tracking email as soon as your order is on its way.

Because orders are processed quickly, changes may not always be possible after an order has been placed. If you need assistance, please contact us as soon as possible and we'll do our best to help.

No. LOZURET does not test finished products on animals, and we are committed to creating products that align with modern cruelty-free standards.

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The Founder's Edition is our inaugural release and a tribute to Chicago's Gold Coast neighborhood, where LOZURET was founded. "Costa Aurea" appears on the bottle, box, and wrapping paper as a nod to the brand's origins.

It is a light to moderate scent that has notes of bergamot, mandarin, and ambroxan.

Our team is here to assist. Please contact us for product recommendations, order assistance, or any additional information about LOZURET.